Consulting Services

Management Consulting Services are offered with a focus on four key areas for private sector, non-profits, academia, government agencies, veteran owned organizations.  Our goals are to help improve efficiencies and look for innovation opportunities to improve operations, communications, quality of products, services, and community design and culture.

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• Research

Research projects can help assess the current state of an issue and needed changes for a better future state. These projects can involve gathering insights on community health, unmet needs of community members or stakeholders, behavioral health program gaps, program evaluations, product development support (beta test evaluations) and many others. Past projects have used community conversations, appreciative inquiry, one-on-one interviews, and surveys to collect data from stakeholders to distill themes and insights for actions needed to improve programs, advocacy and community member education. ​Touchcast can provide qualitative and or quantitative analysis and insights.

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• Community Engagement

Community Engagement projects can focus on community capacity building to: 1) close gaps in services, 2) identify needed changes, 3) improve system efficiencies, and or 4) expand awareness of critical issues and their impact. Past Community Engagement projects have focused on the opioid crisis and suicide prevention outreach programs for local veterans, first responders and active duty community members. These projects leveraged collective impact approaches along with an institutional logics lens and social network analysis to achieve goals and assess impacts for clients in the public or private sector.

 

• Educational Workshops 

Experience from higher education and practice brings expertise for facilitating workshops on a wide range of topics and can include facilitating panel sessions with subject matter experts, participant engagement and identification of follow-on actions to support organization or community priorities. Workshops can focus on learning, knowledge sharing and supporting organizational change management. These engagements are tailored to help the customer get participant input and engagement on needed changes, adoption of policies, and cultural transformation. We also design and analyze pre and post-workshop surveys that provide valuable insights into workshop effectiveness and planning ideas for future workshops. 

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• Business Planning 

Business planning support services can aid your organization with new business/program launches, retooling existing activities, community partnerships, etc. Applications of Lean Launchpad Methodology, Benchmarking, Appreciative Inquiry, Social Ecological Model, Balanced Scorecard, and other planning tools can be used to help meet your goals. Types of projects can include (but not be limited to):

• Operations and regulatory compliance 

• Small business research grant proposals

• Training program planning and facilitation

• Project management support

• Due diligence and competition assessments

• Board of directors advising